Legal
Privacy Policy
Last updated: 27 June 2026
1. Who we are
This Privacy Policy describes how Tera Digital Solution (Registration No. 202603143392 / NS0323558-M), located at 26-1 Jalan Bidara 9/2, Saujana Utama 3, 47000 Sungai Buloh, Selangor, Malaysia ("we", "us", "our"), collects, uses, discloses, and protects personal data in connection with our website and services.
2. Scope
This Policy applies to personal data we process about visitors to teradigitalsolution.com, prospective customers, customers, and other individuals who interact with us. It is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and to reflect the principles of the EU General Data Protection Regulation (GDPR) where applicable.
3. Information we collect
- Contact details you submit (name, email, phone, company).
- Messages and enquiries you send to us.
- Technical data (IP address, browser, device, pages viewed) collected through cookies and analytics.
- Information you provide while using services we deliver to you.
4. How we use your information
- To respond to enquiries and provide requested information.
- To deliver, support, and improve our services.
- To send service updates and, with consent, marketing communications.
- To comply with legal, regulatory, and contractual obligations.
5. Legal bases
We process personal data based on your consent, the performance of a contract with you, our legitimate interests in operating and improving our business, and compliance with applicable law.
6. Sharing of information
We do not sell personal data. We may share information with trusted service providers (such as hosting, analytics, and communications platforms) bound by confidentiality obligations, or where required by law.
7. Data retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
9. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, withdraw consent, or object to certain processing. Contact us using the details below to exercise these rights.
10. Cookies
We use cookies and similar technologies to operate the site, remember preferences, and analyse usage. You can manage cookies through your browser settings.
11. International transfers
Where personal data is transferred outside Malaysia, we take steps to ensure an appropriate level of protection in line with applicable laws.
12. Changes to this Policy
We may update this Policy from time to time. The "Last updated" date above reflects the most recent revision.
13. Contact us
For privacy enquiries, contact us at admin@teradigitalsolution.com or call 60102350439.